The Buyer may cancel the membership at any time for any reason by providing Team Octopus with a 60-day notice. To cancel the membership notice must be sent to Team Octopus via e-mail ([email protected]). You will be responsible for any payments included within the 60-day time period.
How do I cancel my membership?
If you are an active member (account not frozen or any pass dues) and wish to cancel your membership, you must do so by emailing [email protected]. Be sure to provide the first and last name on the account as well as a phone number and/or your agreement number. Once the email is sent, one of our staff members will reply with any further details needed.
What’s the policy for canceling a membership?
Cancellations must be submitted in written form and email to [email protected]. After sending a cancellation request you will receive a confirmation number. Without a valid confirmation number, your account will remain active. (Verbal requests in person or on the phone are never accepted for cancellations.)