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Membership Cancellation Request

WHAT’S THE POLICY FOR CANCELING A MEMBERSHIP?

1. An Active member (account not frozen or any past dues) may cancel the membership for any reason by providing Team Octopus with a 60-day notice. 60-day notice means your account will stay active for two more months. You will be responsible for any payments included within 60 days. No exception.

2. If you would like to put your membership on hold instead of canceling, you can submit it at https://mmaatl.com/membership-hold-request

3. Please keep in mind that you are still responsible for any non-refundable annual maintenance fees that occur within 60 days of cancellation. All payments are non-refundable.

4. If you’re sure you’d like to cancel, just complete and submit the form below 60 days prior to your next scheduled payment. This will serve as your 60-day written cancelation notice, as required by your membership agreement.

    1. Please select the option below that best describes your reason for leaving.

    2. How well did the staff attend to your fitness goals and needs?

    3. How would you describe your satisfaction with the facilities including equipment, parking, and accessibility?

    4. Overall, how would you rate your experience?

    5. How likely are you to recommend our gym to friends/family?

    Is there anything we can do to earn your business back?

    I understand that my membership will be canceled 60 days from the date this form was submitted.

    I acknowledge and accept the terms for cancellation.

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