MEMBERSHIP HOLD REQUEST

Freeze

1

As our membership agreement states, you can place your automatically recurring monthly membership on hold for any reason. We understand things come up, and we’re happy to help however we can.
2

Membership hold requests must be submitted at least 10 days prior to your next scheduled billing date. Requests submitted less than 10 days in advance will not take effect until after the next scheduled payment. All membership payments are non-refundable.
3

A $15 freeze fee will be charged for each month your membership is on hold. This fee replaces your regular monthly dues during the hold period.
4

At the end of your selected hold period, your membership will automatically reactivate and regular billing will resume.

If you are on a month-to-month membership, a 30-day notice is required to cancel.
If you are on a 6-month agreement, early cancellation is only allowed if you move at least 25 miles away and provide proof of relocation. Otherwise, your membership continues through the end of the term. After 6 months, it rolls over to a 30-day notice cancellation policy.

If you choose to cancel your membership during a hold, the applicable cancellation terms above will apply based on your agreement type. If you reactivate after canceling, current rates at the time of reactivation will apply (rates are subject to change).

MEMBERSHIP HOLD REQUEST

"*" indicates required fields

First Name*

Last Name*

Email*

Membership Hold Date*

MM slash DD slash YYYY

Membership Hold Duration*

30 Days

60 Days

90 Days

120 Days

Reason for Membership Hold*

Consent*

I understand that hold requests must be submitted at least 10 days before my next scheduled billing date.*

Consent*

I understand that my scheduled payment will be processed if this request is submitted less than 10 days before my bill date, and that all payments are non-refundable.*

Consent*

I understand that a $15 freeze fee will be charged per month while my membership is on hold in place of my regular dues.*

Consent*

I understand that if I cancel my membership during the hold period, the cancellation terms of my membership agreement still apply:*

30-day notice for month-to-month memberships
No early cancellation for 6-month agreements unless I move 25+ miles away and provide proof of relocation

Consent*

I understand that my membership and regular billing will automatically resume at the end of the selected hold period.*

Consent*

I acknowledge and accept the updated terms for hold.*

Comments

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